All Totem products are created with the utmost care and quality in mind. In the highly unlikely event that a Totem speaker has a manufacturing-related problem, Totem’s speakers are covered by a five-year limited warranty, starting from the date of purchase.
Note: All sub-woofers are covered by a two-year warranty.
Note: The warranty will only be valid with a proof of purchase and only in the original country of purchase.
If you have any problem with a Totem product, please consult the product manual and the FAQ section on this website, as Totem will not be liable and will not replace a product that was damaged due to ill-treatment or lack of proper care. If your speaker has any problem due to a manufacturing error, please contact your Totem Acoustic Authorized Dealer or the Totem Authorized Distributor for your country. However, support and service will be much more efficient if your product is registered.
Please read the following warranty to determine if you are covered or liable for charges.
Limited five-year warranty
This warranty will be void if the Serial number on the product has been removed, tampered with or defaced. This warranty is in lieu of all other expressed warranties. If the product is defective in materials or workmanship as warranted above, the purchaser ‘s sole remedy shall be repair or replacement as provided above. In no event will Totem Acoustic be liable for any incidental or consequential damages arising out of the use or inability to use the product, even if Totem Acoustic or a Totem Acoustic Authorized Dealer has been advised of the possibility of such damages, or for any claim by any other party. Some states do not allow the exclusion or limitation of consequential damages, so the above limitation and exclusion may not apply. All implied warranties on the product are limited to the duration of this expressed warranty. Some states do not allow limitation on the length of an implied Warranty. If the original retail purchaser resides in such a state, this limitation does not apply.
Important Technical Note
Please read before operating speakers. The warranty on speakers is void if the voice coils are burned or damaged as a result of overpowering or clipping.
Overpowering: The volume control of most amplifiers and receivers is a logarithmic type, which means that full rated power may be reached with the volume control at as little as the halfway point. In addition, operating the loudness feature or boosting the treble or bass controls increases power output well beyond rated levels. As a result of the above factors, a 30-watt amplifier can produce distorted output levels of over 100 watt and may damage your loudspeakers.
Clipping: Clipping refers to the power level at which an amplifier begins to distort a waveform by flattening its top and bottom into a square wave-shape. When fed to tweeters and/or midrange speakers, this may result in exceeding their maximum power handling capacity, causing damage to the speaker voice coil. Clipping can be identified by fuzz of distorted sound. If this is heard, lower the volume immediately to avoid damage to your system. Continuous clipping will damage or burn out the speakers.